FAQ

FAQ

Who do you ship through?

We ship all orders through the United States Postal Service.

When your order is shipped, you will receive a tracking number to the e-mail provided.

You can track your package at www.usps.com

 

When will my order ship?

Orders are usually shipped out within 2-5 business days. Orders placed after 

Orders placed on Friday and the weekends will go out the next week.

We do not ship on Saturday, Sunday or on holidays.

 

Where is my package?

If your tracking says your package has been delivered, yet it's nowhere to be found please contact your local post office.

Also, be sure to check with reception or the office if you live in a building with multiple residents.

If your tracking is not updating for some reason, please contact your local post office. They can check on the status for you.

Be sure to check your order information to make sure you entered the correct shipping information.

 My order is incorrect, Defective or I'm missing an item.

If your order arrives and is incorrect, please contact us through our contact us link.  We will be happy to assist you.  

 

I placed an order and then I received a refund, what's going on?

Unfortunately, it means that an item in your order is not available or that we found an issue with the item. We will usually send an e-mail alerting you that an item is out of stock or flawed and that you have been refunded.

An item I want is out of stock, will it be restocked?
Unfortunately, we cannot always reorder the items we have carried. If an item sells out super quick, we will try as hard as we can to restock it. The restock may be in a few days or it could be a few weeks. It all depends on how quickly our vendor can get us the merchandise.

Do you offer wholesale for Gun Slinging Gypsy original bags?

 At this time, we do not offer our leather products at wholesale.  Check back frequently as this may change in the future.

Do you take custom orders?

 Unfortunately, we do not.  We are unable to take customs at this time.  If and when we open up custom orders, it will be with limited spots available and first come basis only.  If there is a bag you would like to see made, you can always send us an email with your design specifics and we may be able to accommodate your request as we are making new bags.  This is not a guarantee you will receive a custom bag.